What can we help you with?
Latest Updates
(484) 997-1104
Posted by Tim Fuller on 05 November 2018 12:50 PM
The One Source system is now available. Previous post: The vendor of our One Source eProcurement system, Unimarket, is currently experiencing a service outage and is working on a solution.  Due to this outage the  One Source eProcurement site is currently unavailable.  IT Support will provide an update to this article once the issue is resolved.

[RESOLVED] Power Failure at W.E. Upjohn campus
Posted by Tim Fuller on 26 October 2018 11:17 AM
As of Friday afternoon at 5:00pm, all services have been restored. Older updates: At 9:55 AM on Friday 10/26, the W.E. Upjohn campus experienced a power failure.  Until power is restored, access to some IT resources may be limited. This article will be updated as the situation changes.  Please contact IT Support with any questions.
Read more

iMedRIS Production system maintenance - Tonight 10/12 from 6-8 PM EDT
Posted by Tim Fuller on 12 October 2018 02:09 PM
The WMed iMedRIS production site at /imedris.med.wmich.edu will be offline for maintenance between 6:00 and 8:00 PM EDT this evening, Friday October 12.  The site will be inaccessible during this time. Please direct any questions or concerns to WMed IT at Read more

Posted by Matt Wyant on 21 September 2018 08:57 AM
If you have not heard, there is a new release of macOS named Mojave which is scheduled to be released on the 24th of September 2018. WMed IT would like to take this time to remind you that for the best experience here at WMed, we recommend that our mac users   do not upgrade   to Mojave at this time. This is due to software compatibility issues that may arise during the release of Mojave. IT will send out communication once testing of macOS Mojave has

Posted by Tim Fuller on 09 August 2018 10:37 AM
WMed IT is currently investigating an issue where the projector in the Upjohn Campus Auditorium does not power on.  There is a workaround available: Using the podium touchscreen, turn on the AV system. Once it powers on, touch the "Room Controls" tab. Press the "Projector On" button once.  The projector will power on. Please contact IT via a ticket or phone call at 269-337-4409 option 2 if you wish to request hands-on support for your
Read more

ERROR: This domain name (, does not match the domain name in the license key file.

For assistance with your license, please contact the Kayako support team: /support.kayako.com